Privacy Policy

4TECHCO (PRIVATE) LIMITED

Last updated: 6 November 2026

4TECHCO (PRIVATE) LIMITED (“4TechCo”, “we”, “us” or “our”) is a company incorporated in Pakistan under the Companies Act, 2017 with SECP CUIN 0330601. We provide custom software, ERP and POS software, web and mobile app development, e-commerce and website solutions, digital marketing, and domain, hosting and cloud services. This Privacy Policy explains what information we collect when you use our website or engage our services, how we use and protect it, and the choices you have.

1. Information we collect

Information you give us through contact forms

When you submit a form on our website, we collect the details you enter, which may include your name, phone number, email address and the message or project details you provide. We also collect any information you send us by email, phone or messaging apps during an enquiry.

Client and project information

When you engage us for a project, we collect and process the information needed to deliver the agreed services. This can include business contact details, billing details, project briefs, content and assets you supply, access credentials for systems you ask us to work on, feedback and approvals, and correspondence about the project.

Payment information

Payments are made through third-party licensed Pakistani payment gateways or by bank transfer. We receive confirmation of payment and limited transaction details such as the amount, date, reference number and payer name. We do not collect or store full card numbers, card security codes or online banking passwords on our systems.

Website analytics and technical information

Like most websites, we collect technical information automatically, such as your IP address, browser type, device type, approximate location, pages viewed, referring links and the date and time of your visit. We use this information to understand how the website is used, keep it secure and improve its performance.

2. How we use your information

• To respond to enquiries and provide quotations, proposals and invoices.
• To deliver, support and maintain the services you have engaged us for.
• To process payments, issue receipts and maintain financial records.
• To communicate with you about your project, including approvals, timelines and support matters.
• To operate, secure and improve our website and services.
• To comply with legal, tax and regulatory obligations, and to establish or defend legal claims.
• To send service-related updates. We do not sell your personal information, and we only send marketing where permitted by law or with your consent.

3. How we store and protect information

Your information is stored on our business systems and on servers operated by our hosting and cloud providers. We apply reasonable technical and organisational safeguards, including encrypted connections (HTTPS), access controls and restricted administrative access, routine backups, and least-privilege access for staff and contractors. Client project data is limited to team members working on that project.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will take reasonable steps to contain it and notify affected parties where required by law.

4. Third parties we share information with

We do not sell your personal information. We share it only where necessary, and only to the extent required, with:

• Hosting and cloud providers that operate the servers and infrastructure for our website and client projects.
• Analytics providers that help us understand website usage.
• Payment gateways and banks that process payments and transfers.
• Email and communication providers that deliver our email and support correspondence.
• Professional advisers and authorities where required by law or to protect our legal rights.

These providers process information under their own terms and privacy policies. Some may operate outside Pakistan, so your information may be processed in other countries where they maintain infrastructure.

5. Cookies

Our website uses cookies and similar technologies. Essential cookies are needed for the website to function, including security and session management. Analytics cookies help us understand which pages are used and how visitors find us, so we can improve the site. You can manage or block cookies through your browser settings. Blocking some cookies may affect how the website works.

6. How long we keep information

We keep information only as long as needed for the purpose it was collected. As a general rule: enquiry and contact-form records are kept for up to 24 months after the last contact; client project records, contracts and invoices are kept for at least 7 years after the project ends to meet financial and legal record-keeping requirements; analytics data is retained in aggregate for up to 14 months. Where information is no longer required, we delete or anonymise it.

7. Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct information that is inaccurate or incomplete, ask us to delete information we no longer need, or object to certain processing. To make a request, email us at info@4techco.com with enough detail for us to identify you and the information concerned. We will respond within 30 days, and may need to verify your identity before acting on a request.

8. Children

Our website and services are intended for businesses and adults. They are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The revised version will be published on this page with a new “Last updated” date. We encourage you to review this page periodically.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us: